Frequently Asked Questions
Answers to common questions about trading agro products, gold, scrap and metals with Pitsonel Ltd.
What products does Pitsonel Ltd trade?
We are a global commodity trading company dealing in three main areas: agro products (soybeans, maize, sesame seeds, cocoa beans, coffee, cashew and macadamia nuts, sugar, sunflower and soybean oil, red kidney beans, alfalfa hay and more), gold (responsibly sourced doré and refined bars), and scrap & refined metals (copper ore and cathode, copper millberry, aluminium wire, HMS 1&2, UBC cans and used rails).
Which countries do you supply and export to?
We supply reliable buyers across Asia, Europe, the UAE and Africa. Headquartered in Nairobi, Kenya with a branch in Dodoma, Tanzania, we connect East African producers and cooperatives with international markets.
What is the minimum order quantity (MOQ)?
MOQs vary by product and are agreed on a per-contract basis. Whether you need a trial container or full vessel quantities, contact us with your requirements and we will confirm availability and pricing.
How do you guarantee product quality?
Every shipment is prepared to the buyer\u2019s specification and independently inspected. We use recognised third-party inspectors such as SGS for assays, grading and quality/quantity verification before shipment, so you receive exactly what was agreed.
What payment terms do you accept?
We work with secure, internationally recognised payment instruments including irrevocable Letters of Credit (LC/DLC), SBLC and TT terms, structured to protect both buyer and seller. Specific terms are confirmed in the sales contract.
Do you handle shipping and logistics?
Yes. We manage reliable end-to-end logistics \u2014 including documentation, freight and delivery terms (FOB, CIF and others) \u2014 to ports across our buyer network, with competitive pricing and dependable timelines.
Can you provide samples before an order?
For applicable products, samples can be arranged on request so you can verify quality and specification before committing to a full order.
Where is Pitsonel Ltd based?
Our head office is in Nairobi, Kenya, with a branch in Dodoma, Tanzania. You can reach us on +254 711 204 121 or at info@pitsonelltd.com.
How do I request a quote?
Simply use the Request a Quote button in the menu or visit our Contact page with your product, quantity and destination. Our team will respond promptly with a tailored offer.
